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Olympus Casino's Privacy Policy – your data is completely safe with us

Every click you make, every transaction you complete, and every piece of personal information you share is a trust we hold sacred. Olympus Casino is committed to never compromising your privacy.

Last updated: January 1, 2026
256-bit SSL encryption
Never sold to third parties
Minimal Data Collection
KYC Data Is Secure
Right to Erasure
Licensed Platform
Table of Contents
Security Layers
Encryption
100%
Data Privacy
98%
Firewall
100%
Audit records
95%
Access control
99%

This Privacy Policy explains how Olympus Casino collects your personal information, how it is used and protected, and what rights you have. By using our services, you are considered to have accepted this Policy.

1

What Information We Collect

Olympus Casino only collects information necessary to provide its services. We never ask for data we do not need. Below is a detailed breakdown of what information is collected and under what circumstances.

Identity information

Full name, date of birth, national ID number (for KYC), email address, and mobile number.

Financial information

Payment method type, mobile banking number (bKash/Nagad/Rocket), and transaction history. Full card numbers and PINs are never stored.

Gaming activity

Play history, bet amounts, winnings, and time spent on each game — this data is used for responsible gaming monitoring.

Technical information

IP address, browser type, device model, operating system, and session duration — used for security and fraud prevention.

Contact information

Records of messages, complaints, and inquiries sent to support. These are used to improve our quality of service.

2

How Your Information Is Used

Olympus Casino is fully transparent about how your data is used. Each purpose is clearly outlined below:

Purpose of Use Required information Legal basis
Account managementName, email, phoneContract Performance
Payment processingPayment informationContract Performance
KYC VerificationNID, proof of addressLegal obligations
Fraud preventionIP address, device informationLegitimate interests
Responsible GamingGaming HistoryLegitimate interests
Promotional OffersEmail (subject to consent)Consent

Marketing communications: Olympus Casino will only send you promotional emails or SMS with your consent. You can unsubscribe at any time.

3

Who your information may be shared with

Olympus Casino never sells your data to advertisers or third parties. However, limited information may need to be shared in certain specific circumstances:

  • Payment provider: Necessary information is shared with bKash, Nagad, or your bank to process transactions.
  • KYC Service Provider: A licensed third-party company may be used to assist with identity verification.
  • Legal authority: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
  • Cloud service provider: Secure cloud services operating under strict confidentiality agreements are used for data storage.

In each of the above cases, Olympus Casino ensures that third parties will use your information only for the specified purpose and will never disclose it to anyone else.

4

How we protect your data

Olympus Casino employs industry-leading technology and processes to protect your data. Security is not a formality — it is the foundation of every system we operate.

Technical safeguards:

  • TLS 1.3 / SSL 256-bit encryption: All data transmitted between your browser and our servers is fully encrypted.
  • AES-256 database encryption: Stored data remains encrypted at rest, so it cannot be read even if a server is accessed.
  • Firewall & DDoS Protection: Robust network protection against external threats.
  • Two-factor authentication (2FA): An additional verification layer to block suspicious login attempts.

Organisational Safeguards:

  • Only a limited number of staff members have access to your personal data.
  • Regular third-party security audits are conducted.
  • All staff are required to sign strict confidentiality agreements.
  • In the event of a data breach, you and the relevant authorities will be notified within 72 hours.

Keeping your account password confidential is your responsibility. Olympus Casino will never ask for your password by phone or email. Any such request is a fraud attempt.

5

Cookies & tracking technologies

Olympus Casino uses cookies and similar technologies on its website. Cookies are small data files stored in your browser that help enhance your experience.

session_id

Used to keep your login session active. Deleted when the browser is closed.

csrf_token

A security token to prevent cross-site request forgery.

lang_pref

To remember your preferred language (Bengali).

game_prefs

To remember your preferred game settings (autoplay, sound).

deposit_method

To remember your most recently used payment method for added convenience.

notification_prefs

Stores your preferences for the types of notifications you wish to receive.

_oc_visitor

To distinguish between new and returning visitors. Completely anonymous.

page_performance

Used to measure page load times. No personal data is collected.

You can disable analytics cookies in your browser settings. However, disabling essential cookies may prevent the site from functioning properly.

6

Your Rights

Olympus Casino gives you complete control over your data. You have the following rights:

Right to know

You can request to view the personal information we hold about you.

Right to rectification

You can request corrections to any inaccurate or outdated information.

Right to erasure

You may request the deletion of your data, provided there are no legal obligations requiring its retention.

Right to Restrict Processing

You can request that we pause the processing of your data for specific purposes.

Right to portability

You can request an export of your data in a standard format (CSV/JSON).

Right to object

You may object to marketing or profiling at any time.

To exercise any of the rights above, [email protected]to email us. We will respond within 30 days.

7

How Long We Retain Your Data

Olympus Casino does not retain your information longer than necessary. Different types of data are subject to different retention periods:

  • Account information: For the duration your account remains active, and for 5 years after closure (as required by law).
  • Transaction records: 7 years (mandatory under financial regulations).
  • KYC Documents: 5 years after account closure.
  • Gaming log: 2 years.
  • Support Messages: 2 years.
  • Cookie data: Session cookies expire immediately; persistent cookies last up to 1 year.

Once the retention period expires, data is securely deleted or anonymised.

8

Protection of minors' data

Olympus Casino is strictly prohibited for anyone under 18. We do not knowingly collect data from minors. If we become aware that a minor has opened an account, that account will be closed immediately and all collected data will be deleted.

If you believe a minor is using our platform, please contact support immediately. Age verification is our highest priority.

9

Changes to the Privacy Policy

Olympus Casino may update this Privacy Policy from time to time. If changes are made, you will be notified at your registered email address and the "Last Updated" date at the top of the page will be revised. For significant changes, your active consent may be required.

10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please contact Olympus Casino through the channels below:

  • Email: [email protected]
  • Live Chat: Available at all times in the bottom-right corner of the website.
  • Response time: Within a maximum of 30 days.

What sets us apart

What makes Olympus Casino's privacy protection special

Banking-grade security
Olympus Casino uses 256-bit SSL encryption — the same standard employed by the world's leading banks. Every transaction and login takes place over a fully encrypted channel.
Your data is never sold
We make one clear commitment — your personal data will never be sold to advertisers, data brokers, or any third party.
Regular independent audits
Third-party cybersecurity experts regularly audit Olympus Casino's systems and issue security certifications.
You're in full control
You always have the right to view, correct, or delete your data. Olympus Casino will honor every such request.
No Spam
Olympus Casino only sends promotional messages with your consent. You can unsubscribe at any time with a single click.
Full transparency
Our Privacy Policy is written in plain language for one reason only — so you can fully understand every term, with nothing hidden behind complex wording.

FAQs

FAQs on trust & mobile use

Olympus Casino is an internationally licensed online gaming platform. Operating under regular oversight by its licensing authority, the platform is required to meet defined standards of security and fairness. All games run on certified RNG technology and have been verified as fair through third-party audits. Financial transactions are secured with bank-grade SSL encryption. A clean five-year track record and over 50,000 satisfied members speak to that trustworthiness. As with any online platform, however, stay vigilant — if you notice anything suspicious, contact support immediately.

Absolutely. Olympus Casino is built on a browser-first philosophy — meaning you can access the full platform on your mobile's Chrome, Firefox, or any modern browser without downloading an app. The site is fully responsive, automatically adapting its layout to any screen size. Gaming, deposits, withdrawals, live chat — everything works seamlessly in your mobile browser, just like an app. No device storage is used up either. If you prefer, you can add a shortcut to your home screen for a native app-like feel.

Your data is secure — play with complete peace of mind

Every piece of information you share with Olympus Casino is protected by bank-grade security. Join today and start your gaming journey on a platform you can trust.

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